Privacy Policy
This privacy policy notice is for www.intobsl.co.uk and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing/using this website and decide not to continue with your booking of the interpreting service.
Processing of your personal data
- Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.
- We are exempt from registration in the ICO Data Protection Register because we process personal data only for: staff administration advertising, marketing and public relations (in connection with our own business activity); and accounts and records;
Lawful basis: Consent
The reason we use this basis: the individual has given clear consent to process their personal data for a specific purpose.
We process your information in the following ways:
- To provide you with booking confirmations
- To invoice you accurately and in line with statutory funding requirements, – e.g., Access to Work.
- To provide you with pertinent information about our services, such as our general availability or updates to our service.
Data retention period: We will continue to process your information on this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.
Lawful basis: Contract
The reason we use this basis: the processing is necessary for a contract with you as an individual or because you have asked us to take specific steps before entering into a contract.
We process your information in the following ways:
- Your name and/or name of the clients provided
- The address you supply for invoicing and/or where the interpreting service is to be provided.
- For invoicing, tax or audit purposes
Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.Sharing your information: We do not share your information with third parties.
Lawful basis: Legal obligation
The reason we use this basis: the processing is necessary for us to comply with the law (not including contractual obligations).
We process your information in the following ways:
- a) audit purposes such as Access to work
- b) invoicing and tax records
Data retention period: 7 years
Sharing your information: We do not share your information with third parties.
Lawful basis: Vital interests
The reason we use this basis: the processing is necessary to protect someone’s life or to protect a child or vulnerable adult if a disclosure is made
We process your information in the following ways: Disclosure may be made to the relevant statuary or legal or body and personal notes kept and shared of the disclosure. Items maybe discussed during professional supervision or when advice sought from professional bodies on how to deal with matters or complaints made on professional practise. For example, with ASLI or the NRCPD.
Data retention period: As advised by relevant statutory, legal or professional body.
Sharing your information: We do not share your information with third parties.
Lawful basis: Legitimate interests
The reason we use this basis: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
We process your information in the following ways:
- Booking confirmations
- Audit purposes
- Invoicing and tax records
- Data retention period: 7 years
Sharing your information: We do not share your information with third parties.
Your individual rights
Under the GDPR your rights are as follows.
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Lawful basis: Public task
The reason we use this basis: the processing is necessary for to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
We process your information in the following ways:
a) Invoicing and tax records
b) Audit purposes such as for Access to work
Data retention period: 7 years
Sharing your information: We do not share your information with third parties.
Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
- “you”, “the user” refer to the person(s) using this website.
- GDPR means the General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner’s Office.
- Cookies are small files stored on a user’s computer or device.