Privacy Policy

Privacy Policy Notice:

The policy:  This privacy policy notice is for www.intobsl.co.uk and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations.

 If you do not agree to the following policy you may wish to cease viewing/using this website and decide not to continue with your booking of the interpreting service.

Policy key definitions:

• “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
• “you”, “the user” refer to the person(s) using this website.
• GDPR means the General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies are small files stored on a user’s computer or device.

Processing of your personal data

• Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.
• We are exempt from registration in the ICO Data Protection Register because we process personal data only for:

staff administration advertising, marketing and public relations (in connection with our own business activity); and accounts and records;

Lawful basis: Consent

The reason we use this basis: the individual has given clear consent to process their personal data for a specific purpose.

We process your information in the following ways: 

1. To provide you with booking confirmations
2. To invoice you accurately and in line with statutory funding requirements, – e.g., Access to Work.
3. To provide you with pertinent information about our services, such as our general availability or updates to our service.

Data retention period: We will continue to process your information on this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We do not share your information with third parties. 

Lawful basis: Contract

The reason we use this basis: the processing is necessary for a contract with you as an individual or because you have asked us to take specific steps before entering into a contract.

We process your information in the following ways: 

1. Your name and/or name of the clients provided
2. The address you supply for invoicing and/or where the interpreting service is to be provided.
3. For invoicing, tax or audit purposes 

Data retention period: We shall continue to process your information 

until the contract between us ends or is terminated under any contract terms.Sharing your information: We do not share your information with third parties. 

Lawful basis: Legal obligation

The reason we use this basis: the processing is necessary for us to comply with the law (not including contractual obligations).

We process your information in the following ways: 

1.     a)  audit purposes such as Access to work 
2.     b) invoicing and tax records

Data retention period: 7 years

Sharing your information: We do not share your information with third parties.

Lawful basis: Vital interests

The reason we use this basis: the processing is necessary to protect someone’s life or to protect a child or vulnerable adult if a disclosure is made

We process your information in the following ways: Disclosure may be made to the relevant statuary or legal or body and personal notes kept and shared of the disclosure.  Items maybe discussed during professional supervision or when advice sought from professional bodies on how to deal with matters or complaints made on professional practise. For example, with ASLI or the NRCPD.

Data retention period: As advised by relevant statutory, legal or professional body.

Sharing your information: We do not share your information with third parties.